Frequently Asked Questions

We are currently open everyday:

11am to 11pm (last booking at 10pm)

BY APPOINTMENT ONLY  – please book online in advance to avoid disappointment.

Here are our different session prices, all prices are Per Person (one VR game station):

  • VR ESCAPE GAMES (1 Hour): S$47- (S$5- off on Off-Peak Days*)
  • VR ARCADE GAMES (1 Hour): S$47- (S$5- off on Off-Peak Days*)
  • VR LASER TAG (1 Hour): S$28-
  • VR MULTIPASS (2 Hours): S$78- (S$10- off on Off-Peak Days*)

(*Mon to Thur, excluding Public Holidays and PH Eves)

Generally, 9 years old is the recommended minimum age to enjoy our VR games, or 140cm and above in height, but a lot is dependent on individual development and proficiency, and the level of adult guidance.

It is possible for younger children to try VR, but it has to be done strictly under close adult supervision. There is also a higher possibility that the VR gear may not fit younger children well, that they may not meet the physical requirements of the games, or that they may not be able to fully understand and appreciate the games.

(Age suitability may vary between different games, please feel free to check with our staff).

No, we do not have a voice call booking or enquiry system in place yet.

However we have a very intuitive webpage that makes Online Booking very easy and convenient. You can check availability, choose your experience, make payment and receive instant booking confirmation.

Feel free to message us through FB/IG or WhatsApp for last-minute or walk-in enquiries.

We currently support payment by Credit/Debit Card, Apple Pay, Google Pay, AliPay and Saumsung Pay for online bookings. Payment by PayNow is accepted for walk-in sessions where available.

VRWorld is Cashless.

  • Rescheduling requests can be made through email more than 24 hours before the actual date of your booking (subject to availability of slots, and topping-up of price difference if any).
  • We have a full refund (less 5% processing fees) policy for cancellation requests made more than 24 hours before the actual date of your booking.
  • Last minute rescheduling or cancellation requests (made less than 24 hours before actual booking date) will be treated as “no-show” with strictly no refund.

Virtual Reality escape rooms are places in which guests can escape the physical world to be transported to other realities to complete challenges in alternate dimensions or scary versions of ours.

They employ the latest technologies in tracking, computing, and visual display to trick your brain into believing that the fantasy is real. VR enables the creation of unique interactive puzzles and other tricks that you just can’t do in a physical escape room.

SELECT YOUR ADVENTURE: Firstly, your friendly Game Master will recommend and help you pick your game based on your team size, preferred theme and level of difficulty. (5 mins)

BRIEFING: Then, you’ll be briefed on safety precautions and basic controls in the VR environment, after which your Game Master will help you gear up on your VR headset and controllers. (3 mins)

TUTORIAL: Once inside the headset, the game will load and you’ll enter the tutorial where you’ll learn the basic movement and controls in the game. Depending on the game, you may get to choose or customize your VR avatar! This is followed by a short gathering in a virtual preparation room, where you can further practice your controls or simply mess around with your teammates. (7 mins)

TEAMWORK, THINKING AND TALKING TO COMPLETE YOUR ADVENTURE: When everyone is ready, the game will start and the countdown begins! As a team, you’ll need to communicate constantly and work cooperatively to accomplish your objective. Be delighted by your new world, puzzled by what to do during your adventure and exhilarated as you search for clues and solve puzzles together. Make use of the in-game hint function when stuck in a situation. Complete your mission before time runs out! (50 mins)

COMPLIMENTARY DRINKING WATER AND PHOTOS: After your adventure, freshen up with some complimentary beverages while you talk about the highlights of your amazing experience. When you’re ready, ask your friendly Game Master to help you take some group photos, for memories 🙂

It depends on the game you choose.

Most of our VR Escape Games are designed for 2 or 4 players, some supports up to 6 players (see our Games Menu for more information). For bigger groups, we encourage you to split up into separate teams playing the same adventure, and compete to see which team “escapes” in the shortest time!

Do come in 15 minutes earlier for your session so our Game Masters can offer the best recommendations for your group size.

Total experience is about 1 hour (please arrive 15 mins beforehand)

There is a 10 minutes hands-on tutorial session after which you have 50 minutes to complete your Virtual Reality Escape Game Adventure. If your team is good at solving puzzles and challenges thrown at you, and skillful in navigating the virtual reality world, you may complete your adventure in a shorter time. No prize or refund for completing your quest early, just boasting rights ;).

Please allow 1 hour 15 minutes for the overall experience including pre-game briefing, complimentary refreshments and group photo taking.

Our VR experiences are prefect for team building! You simply cannot complete your objectives alone. You will work together, experience the dangers and satisfaction as a team, with everyone having a role to play. The key to completing your mission is to communicate and collaborate. And High-Five one another when you are done! You will find a stronger bond and deeper understanding between your team mates at the end of the session!

Our VR adventures are loads of fun and laughter, especially for close friends or family. They are the ultimate bonding experience (surviving a zombie apocalypse or escaping from a haunted mansion together?), uniquely different and sure to be memorable. They can be specially curated for any special occasion, such as a birthday, hens or bachelor night out, or even a proposal ❤️.

We also have special Party Packages for those looking for some extra frills (balloons, food sharing, mystery gifts etc.), which are very popular with parents wishing an unforgettable birthday for their child and friends. Guests are free to choose from any of our VR experiences (although we generally recommend 12 or above for our VR Escape Games as they can be too challenging for younger children).

We have 22 active stations right now (14 for VR Escape/Arcade Games and 8 for VR Laser Tag). Meaning up to 22 people can be playing at the same time

However, we are spacious enough to easily accommodate more than 30 people for private events. Guests who are not playing can either relax at our chill-out space or watch (and laugh) at their friends playing.

We are in the midst of expanding to serve more in the near future.

VRWorld delivers several advantages over regular VR arcades. We boast a total of 24 stations allowing a party of 24 people to play at the same time. Although most escape games allow a maximum of 4-6 people to pay at one time, but our size will allow multiple teams of 4-6 to play at the same time. This allows several teams to compete in real time and see who can escape first and make their mark on our digital leaderboard.

VRWorld is also the only VR arcade in Singapore that is multistorey and multi-roomed, allowing the possibility of customizing your event space according to your needs. We pride ourselves in being located within a Heritage Shophouse where our customers can indulge in the vibe and charm of Chinatown.

Yes, 100%! These are not your regular video games. They are intuitive experiences made for anyone from 9 to 99 to enjoy. If you are able to observe, listen, communicate and interact logically with real world situations, then you have all it takes to  enjoy them. The appeal of VR experiences lies in the sensory immersion into fantastical situations.

Yes, most spectacle frames will fit inside our VR headsets.

Take note that they must measure 142mm or less in width and 50mm or less in height. If your frames are larger, the headset will push against them, which is not only uncomfortable, damaging to your glasses and the VR headset, but also will likely interfere with the VR experience or your vision while you’re wearing the headset.

We advise you to always wear suitable glasses or contact lenses when playing our VR games for the best visual experience.

Most of our VR games will NOT cause motion sickness.

Motion sickness is mainly caused by body motion conflicting with mental motion during a VR experience. Most of our games (including all our VR Escape Games) adopt a “teleportation” movement system that reduces the need for body movement, thereby greatly reducing the tendency for motion sickness.

We do offer more intense and fast moving VR Arcade Games, some that uses “locomotion” movement controls. But these games are usually reserved for more experienced players.

Statistically, less than 1% of our players have had the need to stop their game due to overbearing motion sickness.

Virtual Reality is NOT suitable for the epileptic.

If you have a history of photosensitive seizure, anxiety disorder, post-traumatic stress or heart condition, you should consult a doctor before putting on a VR headset.

The pregnant, elderly or handicapped should exercise extra caution. They will be advised on a case-by-case basis. Some VR experiences can be enjoyed seated.

Our advise is this: a VR experience is the best opportunity for you to face your fears without the risk of any real danger 🙂 The gratification can be very rewarding when you eventually overcome them! However, be warned our VR experiences are extremely immersive and the fears you face can be very real. Therefore, we would advise those suffering from extreme phobia to not attempt them. Do check with our staff if the game you picked contains them.

No outside food or beverages are allowed to be consumed within VRWorld. Exceptions will be made for Party Packages and other private events, under special arrangements. In any case, we do provide complimentary beverages to all our customers.

You are most welcome to do so 🙂

Do contact us in advance so that our friendly VR Game Masters can prepare for you a short tour of our facilities and also a Free introductory VR Demo Session.

Sanitation practices on VR gear

  • All headsets and controllers are thoroughly cleaned with Disinfectant Wipes before and after every use.
  • All headsets and controllers are regularly disinfected with UVC germicidal rays (99.9% antibacterial).
  • VR lenses are wiped down with alcoholic cleaning wipes.

Sanitation practices on general areas

  • Sitting areas are thoroughly cleaned and disinfected throughout the day.
  • Customers and staff are constantly advised to utilize the hand sanitizers made conveniently available.
  • Single-use hygiene covers, developed specifically for VR headsets, are available upon request.

Terms and Conditions


  • VRWorld is a live event so once the booking is confirmed, refunds and cancellations are not accepted on the day itself.
  • If less people attend the Game than are booked, the price difference will not be reimbursed on the day itself.
  •  If more people are attending please email us to check availability and add the additional person.
  • Only person(s) who are at least 18 years of age are permitted to book a Game.
  • It is your responsibility to check that any Games issued to you are accurate and your details are correct on the Online Booking Form. By submitting an Online Booking Form you warrant to VRWorld  that all details supplied by you are true and accurate.
  • You receive the confirmation of your booking via email only. VRWorld will not send further confirmation via post or text message.
  • A booking becomes a no-show and entry may be declined if the team is late.


  • While you are on our premises, you must follow our rules and regulations, adopt proper standards of behavior, and cooperate with our employees at all times.
  • We reserve the right to refuse entry to any person under the influence of alcohol or who is deemed unfit, abusive or unsuitable in any way at the sole discretion of the staff of VRWorld.


  • VRWorld collects and stores your personal details without disclosing it to any 3rd party and is dedicated to ensuring that the privacy of your personal information is protected.

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